Software Support Engineer (Front-office)

Do you have a passion for the high-tech industry? We do as well. A more dynamic field does not exist. Technological innovation is the future! If it would be up to us: your future! Being employed with ENTER you can work on challenging Research & Development projects with a variety of high-tech companies in Brainport Eindhoven.

Job info

As Software Support Engineer, you are responsible for providing first-line support for a software platform towards developers that are building applications on top of this platform. You are responsible to answer questions, analyse problems, and coordinate activities to resolve problems. We are looking form someone that likes to interact with software developers!

Activities include:

  • Answer technical questions via phone. mail, face-2-face, etc.
  • Investigate technical issues and find (root) cause of a problems.
  • Coordinate the resolution of problems
  • Create (temporary) fixes , propose technical solutions to design teams, and discuss with design teams on possible solutions.

Job requirements

We are looking for a Software Support Engineer with a passion for technology and who is not afraid to analyse complex problems and work in sometimes stressful situations.

What we expect from you:

  • Driven by quality and teamwork.
  • Pragmatic, analytical, result-oriented, creative and a good communicator
  • Experience in software development in a technical setting (R&D)
  • Good understanding of basic software engineering concepts
  • Knowledge of C/C++ and Python
  • Bachelor or Master degree in computer science, electronics, or comparable technical field
  • Good understanding of English language is required


BU Embedded provides software craftsmanship in product development. We apply our knowledge and experience in software engineering to develop high tech products and innovations. Our customers are product development companies that operate in high tech machine building, medical systems, consumer electronics, automotive, transport & handling systems, oil & gas, and maritime systems.

ENTER employs experienced software architects as well as junior software engineers. All of them with a passion for technology, innovation,and software engineering!. Our employees have a Bachelor, Master, or PhD degree and work in a variety of roles, such as as developer, tester, architect, scrum master, integrator, and build & configuration manager.

We are looking for talents in the field of software engineering. It is essential that our employees have passion for their profession and possess the right technical, process, social knowledge and skills. Do you recognize yourself in this profile? Then you’re possible our new colleague!


ENTER offers an inspiring international work environment in which you can develop yourself by doing challenging projects and following dedicated training courses.

Cune Peters +31 6 21 44 67 04


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